Shipping policy
SHIPPING POLICY
Domestic Shipping (Within Australia):
- We offer standard shipping on all orders within Australia.
- Orders over $70 qualify for free standard shipping.
- Orders under $70 will incur a flat rate shipping fee of $7.
- We make every effort to ship all orders within 2-3 business days of receiving your order.
- Standard shipping typically takes 3-5 business days to arrive.
- We use Australia Post as our primary shipping carrier.
- Upon shipment, you will receive a shipping confirmation email containing tracking information for your order.
Shipping Delays:
- While we strive to dispatch orders promptly, occasional shipping delays may arise due to circumstances beyond our control, such as inclement weather or carrier-related issues.
- Rest assured, if we become aware of any delays, we will promptly notify you to keep you informed of the status of your order.
Questions?
If you have any questions or require further clarification about our shipping policy, please do not hesitate to reach out to our dedicated customer support team at info@gymnos.com.au